I’m seeking a fully remote IT support role to apply my customer service expertise as well as my technical aptitude to improve digital workflows, support teams, and streamline compliance in a collaborative, process-driven organization.
SD
Looking for a job
Sierra Dorpinghaus
@sierradorpinghaus
I am a veterinary operations leader transitioning to remote IT support.
United StatesWhat I'm looking for
I am a veterinary operations leader with over 15 years of experience in clinical medicine, compliance documentation, and team coordination within AAHA-accredited settings. I bring a strong technical background in digital record systems and a self-driven approach to troubleshooting and system workflows.
At Bradfordville Animal Hospital I standardized digital documentation, managed controlled substance tracking, and led inventory and vendor coordination to improve accuracy and reduce errors. I’m now seeking a fully remote role where I can combine veterinary insights with IT support capabilities to help support a new team.
Experience
Work history, roles, and key accomplishments
BH
Current
Technician Manager
Bradfordville Animal Hospital
Sep 2015 - Present (9 years 11 months)
Led controlled substance tracking and digital compliance audits while standardizing EHR documentation and inventory workflows to improve record accuracy and order continuity. Trained new hires, coordinated vendor relationships, and managed weekly supply ordering for timely delivery of pharmaceuticals.
AC
Veterinary Technician
Animal Medical Center
Dec 2010 - Aug 2015 (4 years 8 months)
Performed clinical veterinary procedures and maintained detailed patient records to support treatment plans and daily operations. Assisted with diagnostics, client communication, and radiology safety protocols to ensure compliant, efficient care.
NC
Veterinary Technician
Northampton Animal Health Clinic
Jan 2009 - Jan 2011 (2 years)
Provided veterinary technician support including patient monitoring, sample collection, and client education to support clinic workflow and animal care. Maintained accurate treatment logs and assisted veterinarians with medical procedures and record-keeping.
Education
Degrees, certifications, and relevant coursework
UDUniversity of Denver
Leadership Certificate, Leadership
Completed the VMG Leadership 1.0 leadership certificate through the University of Denver in 2024.
NI
New System School, Inc.
High School Diploma, General Education
High School Diploma awarded in 2008 from New System School, Inc.
AAAmerican Animal Hospital Association
Accreditation Contributor, Veterinary Accreditation
Completed the AAHA Accreditation Contributor certification related to accreditation activities for veterinary practices.
RC
Radiation Safety Certification
Certification, Radiation Safety
Completed a Radiation Safety certification.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
42k-53k USD
Job categories
Skills
Digital DocumentationWorkflow OptimizationAttention To DetailSOP DevelopmentClinical SoftwareZoomMicrosoft TeamsTeamViewerVendor RelationsCustomer CommunicationsLeadershipCoachingComplianceRecord keepingInventory ManagementEHRMicrosoft WordMicrosoft ExcelOutlook)TroubleshootingGmailCustomer ServiceCustomer SuccessCustomer SupportCustomer Experience
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