Tessa Nappi

Operate an in-home pet services business providing grooming, basic obedience and behavioral training, pet sitting, dog walking, and medical treatments such as fluid and pill administration.

Performed veterinary technician duties including blood draws, IV placement, fluid administration, diagnostics (x‑rays/bloodwork), medical histories, assistive exam support, discharges and pharmaceutical tasks to support urgent patient care.

Handled advanced medical triage, sick-visit follow-ups, prescription and pharmacy requests, medical support tickets, documentation/records support, and inbound client inquiries to streamline patient care and membership services.

Provided emergency veterinary technician care, managing inpatient treatments and assisting doctors in urgent procedures following clinic split; maintained continuity of emergency services during transition.

Led technician team and managed inpatient care, created treatment sheets and charges, conducted bi-weekly inventory of medical/drug supplies, and coordinated procedures and emergent case flow across the hospital.

Managed client intake and discharges, created treatment estimates, collected payments and handled end-of-shift financial closeouts while maintaining lobby/exam room appearance and medical chart scanning/filing.

Performed patient histories, vitals, phlebotomy, IV catheter placement, anesthesia monitoring, surgical assistance, radiography, dentistry, lab processing, and inpatient treatment management.

Served food and beverage in formal banquet settings for weddings and galas, ensuring timely service and guest satisfaction.

Handled phone triage, patient intake, medical chart filing, payment collection, and maintained lobby and exam room cleanliness for the emergency clinic.

Assisted doctors with appointments, radiographs, treatments, prescription filling, and maintained stocking, cleaning and laundry to support clinic operations.

Performed patient restraint, in-house lab testing, assisted with physical therapy/acupuncture/laser therapy, and handled clinic cleaning and stocking duties.

Collected patient histories, assisted with surgical prep and lab processing, handled phone calls, filing and payment collection while maintaining clinic supplies and cleanliness.

Completed coursework toward a Bachelor of Science in Biology with a minor in Communication Studies from Fall 2019 to Spring 2020.

Completed coursework in Veterinary Technology with a concentration in Veterinary Technology from Fall 2013 to Spring 2015.