Sid Kurup

Delivering multiple phases of complex AI-driven behavioural biometrics initiatives critical to the bank’s fraud strategy that directly translated to a 12% fraud reduction YoY.

Implemented authenticator enhancements on critical high-risk customer journeys that reduced Account Takeover (ATO) fraud losses.

Responsible for original ideation and discovery work of Canada-first anti-scam countermeasur

Worked as Senior Digital Product Manager at Scotiabank.

Worked as Digital Product Manager at Scotiabank.

▪️ Creating product roadmaps and strategy for the core product platform, APIs and the Embedded BI platform.
▪️ Delivering strategic quality-of-life enhancements for the product that drove key enterprise account renewals and 6.7m USD expansion opportunities for the business.
▪️ Successfully shipping 13+ major features and enhancements in the core product that unlocked significant product growth f

▪️ Drove a 42% increase in API consumption volumes YoY from high-value enterprise customers and partnerships.
▪️ Released 30+ enhancements for APIs that unlocked value for Fiix’s API customers, ensuring successful enterprise renewals and successful onboarding of 5 new integration partners.
▪️ Developed the product roadmap, vision and monetization strategy for the next generation of Fiix API prod

▪️ Managed, operationalized and led integration delivery teams for enterprise clients, representing almost 250,000 USD worth of billed Professional Services Hours in a year.
▪️ Architected scalable, resilient integration solutions for Fiix’s enterprise customers and provided expertise on best practices for successful integration development and delivery. These integrations have had <2% failure ra

As the Application Consultant, I provide complex technical installation, implementation, and integration support services for clients; including data conversions, custom report development, ERP integration, API integration, custom SSO Implementation and document services/solutions provided for the project manager and client. Some of my key activities include:

Providing operational and process-re

As the Customer Success Manager, I am responsible for managing over 60 key enterprise accounts, spread across multiple geographies and verticals. My key roles and responsibilities are:

• Establishing a trusted adviser relationship that works to ensure customer’s overall satisfaction with our product.
• Successfully ensuring renewals as well as identifying potential expansion opportunities within

Was tasked with using my video game and training industry background to help create innovative, cutting-edge digital media campaigns to pitch to a number of clients, such as Asian Paints and LocTite.

My brief period in the company also saw me establish standard protocols for qualifying leads for digital projects and identifying technology pipelines that could help drive consumer interest to many

• Was responsible for managing over 10+ active high priority customer accounts, across Europe, Asia and North America.

• Directly established strong, ongoing client relationships with customers to understand their business requirements and qualifying all inbound leads.

• Co-ordinated directly with the CEO and COO to successfully win and create solution proposals for over 35 clients, across mult

In my role as a 3D artist, I took on key roles of animation and occasionally rigging apart from secondary roles as an inorganic modeler and texture artist. I also assisted development of production pipelines and protocols which differed from client to client. Apart from generating a lot of game ready showcase material for the company, a few of my major projects have been:

• Mo-Cap Cleanup and Ani

May 2022

Dec 2019 · Expired Dec 2025

Dec 2019 · Expired Dec 2025

Aug 2019 · Expired Aug 2022