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Shwetha Raj

@shwetharaj

Management professional with 6+ years leading teams, driving operational excellence, and delivering stakeholder value through project management.

United States

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What I'm looking for

I’m looking to leverage my management and Google program/project management certification to support successful project delivery—driving stakeholder value through strategic planning, process improvement, and clear communication within a results-focused team.

I’m a results-driven management professional with 6+ years of experience building and leading cross-functional teams of 20+ members to drive operational excellence. I’ve consistently exceeded monthly, quarterly, and annual targets while managing center operations, budgeting, and resource optimization to improve performance and profitability.

I bring a strong track record in strategic planning, sales, and client relationship management—strengthening repeat business through consultative communication and tailored solutions. I also planned and executed marketing campaigns that increased client walk-ins, conversion rates, and expanded the client base.

Recently certified in Google program/project management, I combine business acumen and communication strengths to help organizations deliver successful projects and stakeholder value. I’m passionate about using process improvement, risk-aware planning, and data-driven decision making to drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Branch Manager

LaBelle

Jan 2013 - Jan 2015 (2 years)

Led a team of 20 professionals and consistently exceeded monthly, quarterly, and annual targets by directing center operations, budgeting, and resource management. Implemented strategic initiatives and marketing campaigns that improved efficiency, customer satisfaction, and increased client walk-ins and conversion rates.

Team Leadership Budgeting Resource Management Strategic Planning Stakeholder Management Sales & Management Client Relationship Management Process Improvement Marketing Campaign Execution

Center Manager

Shape-Up

Jan 2007 - Jan 2011 (4 years)

Developed and executed strategies to meet annual sales and team performance goals while managing multiple client accounts and pipelines to drive business growth. Improved customer experience through consultative communication and implemented marketing initiatives that expanded the client base and increased demand.

Sales Strategy Account Management Client Retention Stakeholder Management Customer Experience Data Driven Decision Making Performance Metrics Conflict Resolution