At IndusInd Bank Ltd, I manage delinquent account portfolios and field recovery operations across Siddharthnagar, monitoring SMA0, SMA1, and SMA2 accounts to help prevent them from becoming NPAs.
I also work on NPA recovery, negotiating settlement and restructuring plans, and coordinating with credit risk, legal compliance, and branch teams on critical accounts.
I follow RBI guidelines and banking compliance standards, and prepare weekly and monthly reports on recovery percentages, flow-rates, and bucket movements. My credentials include the Debt Recovery Agent certification from IIBF.
