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Shweta Jha

@shwetajha1

Detail-oriented virtual assistant specializing in administrative and executive support.

India
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What I'm looking for

I seek remote or hybrid roles focusing on administrative/executive support, efficient calendar and inbox management, clear communication, and opportunities to grow within operations coordination.

I am a detail-oriented, people-focused virtual assistant with over 3 years of experience in customer service, operations coordination, and administrative support across aviation and corporate environments. I excel at calendar and inbox management, meeting coordination, documentation, and remote collaboration while maintaining confidentiality and professionalism.

At Artha Group I coordinated administrative workflows using Asana, managed schedules and vendor communication, and maintained accurate records; as cabin crew with Air India and IndiGo I delivered high-level customer service, handled confidential information, and strengthened multitasking and problem-solving skills, making me reliable and effective in remote and fast-paced settings.

Experience

Work history, roles, and key accomplishments

IndiGo logoIN

Cabin Crew

IndiGo

Jan 2021 - Jan 2023 (2 years)

Supported daily flight operations through effective passenger assistance, issue resolution, and strong interpersonal service, contributing to on-time and safe service delivery.

Education

Degrees, certifications, and relevant coursework

National Institute of Securities Markets logoNM

National Institute of Securities Markets

Certificate, Front Office Management

Completed a Front Office Management course focused on client-facing operations and front-desk protocols.

Tech stack

Software and tools used professionally

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Shweta Jha - Operations / Administrative Support - Artha Group | Himalayas