Shubhnay JainSJ
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Shubhnay Jain

@shubhnayjain

Experienced analytics manager specializing in big data solutions.

India
Message

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am an analytics manager with over 6 years of experience in providing big data analysis and reporting solutions for a multibillion-dollar US healthcare insurance client. My goal is to target $70 million in savings by reducing calls by 35% over the next three years. I have a proven track record of leading teams and optimizing processes to achieve significant cost savings and efficiency improvements.

In my current role at EXL Services, I lead the data and analytics support team for the client’s Digital Product Analytics Team. I have successfully executed recurring monthly reports that resulted in annual cost savings exceeding ₹7 Crore, and I have architected Tableau dashboards that improved data analysis efficiency by 75%. My commitment to mentoring junior colleagues has also led to substantial operational cost savings for our clients.

Throughout my career, I have honed my skills in data analytics, stakeholder management, and project management. I am passionate about leveraging data-driven insights to drive decision-making and enhance client communications. My educational background in Biotechnology from MNNIT Allahabad, combined with my extracurricular leadership experiences, has equipped me with a unique perspective on problem-solving and innovation in the analytics space.

Experience

Work history, roles, and key accomplishments

EX
Current

Consultant (Lead Assistant Manager)

EXLServices

Jul 2022 - Present (2 years 11 months)

Executed three recurring monthly reports in ID card campaign analytics, resulting in annual cost savings of over ₹7 Cr. Mentored and coached two junior colleagues, providing comprehensive training on advanced analytics and project management techniques.

EX

Business Analyst

EXLServices

Sep 2018 - Present (6 years 9 months)

Achieved expert-level knowledge in Healthcare Insurance data analysis, improving client communications' efficiency by identifying key insights. Generated comprehensive quarterly data reports showcasing KPIs and trends, facilitating data-driven decision-making and increasing CSAT by 20%.

Education

Degrees, certifications, and relevant coursework

MA

Motilal Nehru National Institute of Technology Allahabad

Bachelor of Technology, Biotechnology

Activities and societies: TechFest 1st Rank, Training and Placement Coordinator, Teaching Volunteer

Completed a Bachelor of Technology degree in Biotechnology. Achieved 1st rank in TechFest and served as Training and Placement Coordinator. Volunteered in teaching activities.

Tech stack

Software and tools used professionally

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