SA
Open to opportunities

Shreiya Anand

@shreiyaanand

Marketing professional with expertise in business development and client relations.

Australia
Message

What I'm looking for

I seek a dynamic role in a collaborative environment that fosters growth and innovation.

I am a dedicated marketing professional with a strong background in business development and client relations. As a co-founder of CrossOver Solutions, I have successfully identified and onboarded new clients, driving business growth and expanding our service reach in the healthcare sector. My experience includes leading client relationships, training virtual assistants, and streamlining administrative workflows to enhance operational efficiency.

In my role as Reception Manager at Manningham General Practice, I manage daily operations, create staff rosters, and coordinate payroll, ensuring compliance and stability within the workforce. I have also designed patient acquisition campaigns and established referral networks, significantly increasing patient inflow. My commitment to exceptional customer service is evident in my previous roles, where I focused on enhancing patient experiences and implementing strategies for continuous improvement.

Experience

Work history, roles, and key accomplishments

MP
Current

Reception Manager

Manningham General Practice

Jun 2024 - Present (1 year 1 month)

Managed daily reception operations, ensuring seamless workflow and operational efficiency. Designed and executed patient acquisition campaigns using platforms like PRODA to generate medical leads and increase clinic footfall.

MC
Current

Business Development and Marketing Representative

Manningham Arthritis, Fracture and Sports Injuries Clinic

Mar 2024 - Present (1 year 4 months)

Delivered exceptional customer service by organizing reception tasks such as settling payments, scheduling appointments, and conducting follow-ups. Developed and managed website content to enhance customer access to information and resources.

FM

Cluster role as Human Resource Intern

Four Points by Sheraton and Courtyard by Marriott

Nov 2023 - Feb 2024 (3 months)

Aided in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate logistics. Provided administrative support for HR functions, including record-keeping and employee relations.

MY

Sales Intern

MyCaptain

Jul 2020 - Aug 2020 (1 month)

Enhanced communication skills while working with an Edu-tech Startup, aiming to help students pursue passions and make informed career choices. Functioned under the sales department, involving daily and weekly targets to convince people to enroll in courses and provide new leads.

MP

Customer Service and Marketing Representative

Manningham General Practice

Feb 2024 - Jun 2024 (4 months)

Ensured positive patient experiences by addressing inquiries, assisting with appointment scheduling, and providing helpful and friendly interactions. Promoted medical center services through various marketing channels, including creating promotional materials and organizing outreach events.

KE

Event Management Intern

Kalammkari Events

Dec 2020 - Jan 2021 (1 month)

Led events hosting for weddings, social gatherings, religious affairs, and parties. Engaged in customer service and ideation of ideas through teamwork, evolving skills such as decision-making and initiative.

VS

Commercial Department Intern

Vardhaman Yarns Satlapur

Aug 2020 - Sep 2020 (1 month)

Operated within the Commercial department of a leading textile industry, assisting in the day-to-day functioning of various departments. Developed managerial skills by supporting purchasing, accounting, import, export, and management information systems.

FR

Intern

Future Radar

Sep 2019 - Sep 2019 (0 months)

Worked on a 2-week real-world business project, contributing valuable insights to leaders to shape innovative strategies and understand the business of today. Completed the project and was awarded a Future Radar Certificate of Completion.

KS

Volunteer Work

Kala Vihan- The Art and Welfare Society

Dec 2018 - Jan 2019 (1 month)

Volunteered at a non-government organization focused on empowering backward and handicapped artisans through various training programs. Engaged in contemporary art work and craft initiatives.

Education

Degrees, certifications, and relevant coursework

TM

The University of Melbourne

Masters in Management, Management

Currently pursuing a Masters in Management with a major in Marketing. This program focuses on advanced business strategies and marketing principles.

UW

University of New South Wales

Bachelors of Commerce, Commerce

Completed a Bachelor of Commerce with a major in Marketing and a minor in Management. This degree provided a strong foundation in business and marketing concepts.

TS

The Sanskaar Valley School

Higher Secondary Certificate, General Studies

Grade: 94.25%

Obtained a Higher Secondary Certificate from The Sanskaar Valley School, following the Indian School Certificate (ISC) board. Achieved a percentile of 94.25.

TS

The Sanskaar Valley School

Senior Secondary Certificate, General Studies

Grade: 92.20%

Received a Senior Secondary Certificate from The Sanskaar Valley School, under the Indian Certificate of Secondary Education (ICSE) board. Achieved a percentile of 92.20.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Shreiya Anand - Reception Manager - Manningham General Practice | Himalayas