Shreika Williams

As a dedicated Medical Office Coordinator with five years of experience, I have consistently enhanced patient satisfaction through streamlined processes and effective team collaboration. My expertise lies in data entry, insurance verification, and healthcare compliance, which has driven operational efficiency and significantly reduced wait times. I am passionate about fostering a welcoming environment and building trust within the community, with a strong focus on patient engagement and advocacy.

During my tenure at Parrish Medical Group, I maintained accurate patient records and billing information, promoting financial integrity and compliance with healthcare regulations. I implemented a digital tracking system for patient referrals, achieving noticeable gains in referral follow-up efficiency. My knowledge of Medicare, Medicaid, and managed care reimbursement processes has been instrumental in ensuring copays and financial verifications are completed before procedures, enhancing the overall patient experience.

I thrive in collaborative environments, having fostered a positive atmosphere among staff that improved patient interactions and led to increased patient satisfaction scores. My meticulous attention to detail in maintaining records for insurance claims has minimized discrepancies and upheld financial integrity. I also participated in onboarding new providers and employees, contributing to the overall success of our healthcare team.