Open to opportunities

Shouvin kichu

@shouvinkichu

Message

I build reliable distributed backend systems and automate incident response.

India

Message

What I'm looking for

I'm looking to build and operate reliable distributed systems, improve observability and incident response, and automate recurring operational work on mission-critical platforms.

At Motorola Solutions, I triaged and resolved 100+ production incidents across distributed backend systems, helping reduce mean-time-to-resolution by 40% through standardized workflows across Linux, Kibana, and Grafana.

I build Python and Bash automation to remove diagnostic toil, partner with product engineering on root-cause fixes, and sustain high availability for mission-critical communication platforms. I’ve also built cloud-native monitoring and API projects using FastAPI, PostgreSQL, Redis, Docker, Kubernetes, Terraform, GCP, Prometheus, Grafana, and the ELK Stack.

Experience

Work history, roles, and key accomplishments

Software Engineer

Motorola Solutions

Sep 2024 - Jun 2026 (1 year 9 months)

Triaged and resolved 100+ production incidents across distributed backend systems, reducing mean-time-to-resolution by 40% through standardized workflows. Partnered with Product Engineering on root cause analysis and shipped permanent fixes, while automating manual diagnostic toil with Python and Bash.

Python BASH Linux Kubernetes Docker GCP Prometheus Grafana ELK Stack Incident Management Root Cause Analysis On Call

Software Engineering Intern

Shiash IT

Jan 2024 - Jun 2024 (5 months)

Optimized core API endpoints in Python to improve request-handling efficiency. Resolved production bugs by writing unit and integration tests that closed coverage gaps ahead of release.

Python Unit Testing Integration Testing API Development