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shots User

@shotsuser

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Service delivery and logistics manager optimizing supply chains through forecasting and inventory.

Albania

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What I'm looking for

I’m looking for a role where I can run end-to-end service delivery and logistics, optimize inventory and DOI, use forecasting for working capital gains, and partner closely with Finance and Operations to protect supply readiness and service continuity.

I’m a results-driven Service Delivery, Procurement & Logistics Manager with 5+ years of experience running end-to-end supply chain operations—international sourcing, import/export, customs compliance, inventory planning, and logistics optimization.

I’ve owned delivery execution for Managed Printing Services (MPS), planning and optimizing inventory (DOI) across 950+ SKUs, reducing obsolete inventory by 36%, and improving working capital through data-driven forecasting and operational planning.

I also negotiate supplier contracts, ensure stock reconciliation and ERP data accuracy, and coordinate logistics and warehouse execution to protect service continuity—delivering measurable improvements like 14% faster delivery lead times and 12% lower logistics costs.

Experience

Work history, roles, and key accomplishments

Current

Portfolio Manager & Project

Current

Infosoft Office Shpk

Sep 2023 - Present (2 years 10 months)

Own end-to-end service delivery operations for Managed Printing Services (MPS), ensuring continuous availability of equipment, consumables, spare parts, and service-critical components. Lead project acquisition and enablement for new MPS customer implementations while managing multi-supplier procurement, DOI-based inventory planning (950+ SKUs), and forecasting to reduce obsolete stock by 36%.

Managed Print Service Delivery Operations Project Acquisition Inventory Planning Days Of Inventory (DOI)Demand Forecasting demand planning KPI Reporting Contract Negotiation Excel

Logistics Manager

Vibtis Shpk

Nov 2021 - Sep 2023 (1 year 10 months)

Managed import operations and customs compliance for international shipments, and designed route-to-market distribution flows to reduce delivery lead times by 14%. Led logistics service provider (LSP) management, reduced logistics costs by 12%, and optimized inventory positioning across warehouses; coordinated warehouse operations and relocation with zero disruption.

Import Operations Customs Compliance Import Export Lead Time Management Cost Optimization Warehouse operations Project Logistics Inventory Reconciliation

Logistics Assistant

Just Eat

Feb 2020 - Aug 2021 (1 year 6 months)

Optimized delivery routes and monitored performance for on-time delivery, supporting logistics coordination during peak demand periods. Resolved operational delivery issues to maintain service continuity.

On Time Delivery Peak Demand Support Logistics Coordination

Back Office Administrative Agent

Assist Digital

Jan 2017 - Dec 2019 (2 years 11 months)

Supported administrative and financial process controls, including resolving billing discrepancies and ensuring accurate documentation. Maintained operational reporting accuracy through back-office administrative support.

Financial Control Operational Reporting