At GoPuff, I managed night-shift operations and helped ensure orders and operational tasks were processed accurately and on time. I assigned work across the team, monitored workload and performance, and coordinated with drivers and other teams to keep orders and deliveries moving.
I previously coordinated and supported delivery drivers at Evri, helping them meet daily route plans and operational objectives. I monitored delivery performance, attendance, and issues, and worked with drivers and operations teams to address problems and maintain efficient delivery operations.
I studied Business and Management at University of Wales Trinity Saint David, with a focus on business, management, leadership, and organizational practices. My experience includes logistics operations, staff performance monitoring, and customer service.
