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shonisani mulaudzi

@shonisanimulaudzi

Message

I build accurate case-level invoices and billing workflows for legal operations teams.

South Africa

Message

I review legal cases objective by objective at Funda Global, preparing accurate client invoices and supporting approved billing handovers to Accounts. I also designed an Excel invoicing and bucket-allocation workbook that automates calculations and is used by both the team and Accounts.

Across eight-plus years in billing, legal case operations, client retention, team leadership and communications, I’ve managed sensitive client workflows, resolved billing discrepancies and trained teammates on CRM processes.

Experience

Work history, roles, and key accomplishments

Current

Invoice Analysis / Billing Operations

Current

Funda Global

Sep 2025 - Present (1 year)

Review individual cases objective by objective to identify completed work and prepare accurate case-level invoices. Designed and implemented an Excel-based invoicing and allocation workbook that automates calculations and is used by Accounts for downstream billing.

Invoice Analysis Billing Operations Excel Calculations Bucket Allocation Quality Control Reconciliations Case Operations Client Communication CRM Systems

Global Marketing Director

Zimbabwe Achievers Awards

Jan 2024 - Mar 2025 (1 year 2 months)

Directed multi-market marketing campaigns across South Africa, the UK, Zimbabwe, and the USA, supporting brand visibility, event promotion, sponsorship, and media engagement.

Marketing Campaigns Brand Visibility Event Promotion Sponsorship Media Engagement

Strategic Communications & PR Specialist

CMG International Media Group

Jun 2023 - Jan 2024 (7 months)

Developed communication strategies, managed PR campaigns and press releases, and supported senior management on sensitive public-relations matters.

Communication strategies PR Campaigns Press Releases Public Relations

Advertising Specialist & Events Coordinator

Bongifusion (Pty) Ltd

Sep 2022 - May 2023 (8 months)

Executed advertising campaigns and coordinated corporate events, concerts, and festivals, including budgets, vendors, and event logistics.

Advertising Campaigns Event Coordination Budget Management Vendor Management Logistics

Team Leader

Merchants Comcast

Sep 2021 - Aug 2022 (11 months)

Led team performance, scheduling, reporting, and evaluations while supporting productivity and service targets.

Team Leadership Performance Management Scheduling Reporting Productivity

Billing Expert

Merchants Comcast

Sep 2020 - Aug 2021 (11 months)

Managed billing processes, generated invoices, resolved discrepancies, and collaborated with customer service and sales teams to support contract-aligned billing.

Billing Processes Invoice Generation Discrepancy resolution Customer Service Sales Collaboration