Open to opportunities

Dylan Rodgers

@dylanrodgers

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Results-driven Billing and Accounts Manager with leadership expertise.

South Africa

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What I'm looking for

I am looking for a role that challenges me and allows for growth, where I can leverage my skills in billing and sales management to drive success.

I am a results-driven professional with a strong background in billing and accounts management. Currently, I serve as the Billing and Accounts Manager at Ztel Communications, where I have optimized billing processes, reduced outstanding debts by 80%, and enhanced revenue collection through innovative strategies. My leadership skills have enabled me to lead a high-performing team, ensuring accuracy and efficiency in our operations.

Throughout my career, I have consistently focused on improving operational efficiency and driving customer satisfaction. My previous role as a Sales Manager at Ztel Communications allowed me to increase sales by 35% within a year and boost annual revenue by 45%. I am passionate about leveraging my skills in a dynamic environment where I can contribute to organizational success and foster team development.

Experience

Work history, roles, and key accomplishments

Current

Billing and Accounts Manager

Current

Ztel Communications

Jan 2025 - Present (4 months)

As Billing and Accounts Manager, optimized billing processes, enhanced revenue collection, and led a team to improve efficiency and compliance. Implemented fraud prevention measures and reduced customer churn through transparent invoicing.

Billing Management

Sales Manager

Ztel Communications

Apr 2023 - Jan 2024 (9 months)

Increased sales by 35% and reduced installation wait times significantly. Developed a high-performing sales team and boosted annual revenue by 45% through targeted strategies.

Leadership Sales Strategy Revenue Process Optimization Client Relationship Management Market Analysis

Customer Service Associate

Amazon.com

Sep 2021 - Feb 2022 (5 months)

Delivered exceptional customer service, resolved inquiries, and collaborated across departments to enhance service delivery while managing high-value transactions accurately.

Customer Service Complaint Handling Process Improvement

Team Assistant

Compsol

Jul 2016 - Nov 2020 (4 years 4 months)

Implemented a document processing system that reduced processing time by 90%. Supported regulatory compliance and maintained excellent client relations.

Administrative Support Time Management

Merchandiser/Field Marketer

AVI National Brands

May 2015 - Jul 2016 (1 year 2 months)

Enhanced sales performance through strategic product placement and engaging displays. Analyzed sales data to identify trends and improve marketing strategies.

Negotiation Inventory Management