At Avelo Airlines, I coordinate travel, routing, lodging, and ground transportation for 45+ field personnel each month, keeping 98% of assignments within required case timeframes. I redesigned regional trip batching to reduce per-trip travel costs by 14% while improving case completion time by three days.
Previously at United Airlines, I managed end-to-end bookings, rerouting, lodging, and travel documentation across 30+ U.S. markets. I maintained 99% itinerary accuracy, supported more than 3,000 annual reservations, and identified billing discrepancies that recovered $38,000 in one fiscal quarter.
I'm focused on audit-ready FTR-compliant documentation, mileage and expense reconciliation, budget monitoring, and fast redeployment when operational plans change.
