Open to opportunities

Shiv Viswanathan

@shivviswanathan

Message

QA tester with sharp eyes, calm vibes, and a knack for making things just work.

Australia

Message

What I'm looking for

I am looking for a collaborative environment that values quality and innovation.

I’m an experienced QA Test Analyst with over six years of hands-on testing across mobile, web, and progressive web applications. My background includes working with high-profile clients in government, finance, health, and tech, where I’ve led feature testing, regression testing, and collaborated closely with cross-functional Agile teams.

I’m ISTQB certified, a Certified Scrum Master, and confident working in Agile, Kanban, and Waterfall environments. I’m known for my attention to detail, my ability to identify issues early, and my calm, solutions-focused approach. I take pride in ensuring that every product I test is not only functional but user-friendly, reliable, and aligned with business goals.

I’m looking for opportunities where I can apply my QA skills to meaningful projects, continue learning, and be part of a team that values quality and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Software Test Analyst

Current

Spatial Vision

Oct 2022 - Present (2 years 8 months)

Responsible for ensuring the functional readiness of various applications on mobile devices and web platforms. Experienced in testing native applications on iOS and Android, as well as Progressive Web Applications (PWA). Facilitated retros and stand-ups while working on multiple projects for government clients.

QA Testing IOS Testing Mobile Testing Agile Methodologies Regression Testing Team Collaboration Stand Up Facilitation

QA Analyst

Bilue

Jan 2018 - Jan 2022 (3 years 11 months)

Executed feature and regression testing across iOS and Android platforms. Extensively utilized JIRA for managing testing scenarios and bug tracking. Conducted stand-ups and client showcases while working on apps for high-profile organizations in various sectors.

Regression Testing IOS Testing Jira Agile Methodologies Client Showcases Team Collaboration Stand Up Facilitation

Tester & Customer Service Executive

Blackjack Apps

Dec 2010 - Mar 2014 (3 years 3 months)

Managed customer inquiries and complaints via email and messaging. Collected customer feedback for app improvements and participated in testing to provide insights on user interface and design.

Customer Service Feedback Communication Skills Problem Solving Team Collaboration Reporting Quality Assurance User Experience

Operations Manager

Let’s Barbeque

Feb 2009 - Mar 2011 (2 years 1 month)

Involved in all aspects of restaurant growth, including strategic planning, staff hiring, and training. Played a key role in establishing operational standards and business development.

Operations Management Strategic Planning Staff Training Business Development Team Leadership Customer Service Quality Assurance Communication Skills Problem Solving Organizational Skills

Marketing Executive

Arcati

Mar 2008 - Mar 2009 (1 year)

Conducted client presentations to market corporate gifts and giveaways. Closed sales and negotiated contracts to build long-term client relationships.

Negotiation Marketing Strategy Relationship Building Corporate Gifting Communication Skills Customer Engagement Market Research Team Collaboration Problem Solving

PR & Business Communications Manager

Zensa Hospital

May 2006 - Mar 2008 (1 year 10 months)

Coordinated rosters and appointments, serving as the first point of contact for patients and doctors. Managed special facilities for VIP clients and liaised with pharmaceutical companies.

Public Relations Appointment Management Customer Service Team Collaboration Problem Solving Organizational Skills Stakeholder Engagement Quality Assurance

Food & Beverage Manager

Coffee Beanz

Jan 2005 - Jan 2006 (1 year)

Managed daily operations of the café, ensuring quality control of food and beverage items. Conducted staff training and held regular meetings to maintain productivity.

Quality Control Staff Training Team Leadership Customer Service Operations Management Inventory Management Communication Skills Problem Solving Organizational Skills

Education

Degrees, certifications, and relevant coursework

Bachelor of Science

Bachelor of Science, Hotel & Catering Management

Bachelor of Science in Hotel & Catering Management, focusing on the principles of hospitality management, food service operations, and customer service excellence.