Open to opportunities

Shiv Shanker Roy

@shivshankerroy

Message

I am a graduate in Electrical & Electronics Engineering. Remote work from home for digital skill

India

Message

What I'm looking for

I seek remote or hybrid roles in content moderation or digital customer support where I can apply moderation, training, and research skills within a safety-focused, collaborative team.

I am passionate about online work that ensures high-quality digital experiences. As a dedicated and detail-oriented freelancer remote.

Experience

Work history, roles, and key accomplishments

Social Media Moderator

Freelance

Jan 2024 - May 2025 (1 year 4 months)

Reviewed and moderated user-generated social media content for bias, misinformation, spam, and guideline compliance, improving content quality and platform safety. Analyzed content engagement and flagged violations to maintain community standards.

Content Moderation Misinformation Analysis Social Media Content Classification Internet Research MS Office Hindi English

Customer Associate Executive

Green Park Skill Foundation

Jun 2017 - Oct 2019 (2 years 4 months)

Managed training and placement projects, led and mentored a team of trainers and staff to deliver education and placement services across programs. Coordinated operations and supported participant outcomes during project delivery.

Training Team Leadership Project Coordination Mentoring Education Programs MS Office Communication Placement Services

Education

Degrees, certifications, and relevant coursework

Greeen Park Skill Foundation

Certificate, Education / Training

2017 - 2019

Activities and societies: Managed and led trainers and staff; training and mentoring under an educational project on education, training and placement.

Participated in an educational project focused on training and placement, managing and leading a team of trainers and staff from June 2017 to October 2019.