Open to opportunities

Shivani Sharma

@shivanisharma5

I support customers and admissions operations through responsive communication, accurate records, and efficient issue resolution.

India

Message

What I'm looking for

I'm looking for a customer service, help desk, admissions, administrative, or data-focused role where I can resolve inquiries, maintain accurate records, and grow my technical skills.

At Apollo Institute of Technology, I serve as the primary contact for prospective students and parents, resolving inquiries and supporting enrollment decisions. I maintain accurate applicant records and work with cross-functional teams to improve admission processes and response times.

Previously, at Vinayak Shree Real Estate Pvt. Ltd., I processed and verified client and property records while resolving information discrepancies. I also build web projects using HTML, CSS, and JavaScript, including a music application and an exam-preparation platform.

Experience

Work history, roles, and key accomplishments

Current

Admission Cell Executive

Current

Apollo Institute of Technology

Serve as the primary point of contact for prospective students and parents, answering inquiries and resolving concerns to support enrollment decisions. Maintain accurate applicant records and documentation, ensuring data integrity across admission systems.

Customer Service Client Relations Data Entry Records Management CRM Problem Solving