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Shivani Jain

@shivanijain4

I build AI-enabled operating models, ERP readiness, and enterprise transformation roadmaps.

India
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What I'm looking for

I'm open to Senior Business Architect, Business Transformation, EA Governance, ERP Readiness, and Application Portfolio roles in India, as well as selected remote advisory and project-based consulting engagements.

At Marx Enterprise Transformation Architecture, I turn fragmented information and architecture outputs into decisions that business and technology teams can implement. I established a greenfield enterprise architecture capability across five business units and designed LeanIX governance and a decision-grade architecture repository.

I build practical transformation foundations: a 200+ capability framework, five value streams, process models, target operating models, ERP-readiness assessments, and application portfolio governance. My TIME-based assessment work supported approximately 25% application-footprint reduction while improving ownership clarity, auditability, and compliance alignment.

Across a decade at HCLTech, I led business architecture and process transformation engagements for Fortune 500 retail, logistics, and telecom clients. I translated strategy into executable processes, systems, operating models, user stories, acceptance criteria, and prioritized product backlogs.

I'm focused on agentic AI readiness from the business side, defining use cases, human-agent responsibilities, autonomy boundaries, approval paths, governance requirements, and implementation-ready workflows. I bring 16+ years of experience shaping practical roadmaps across retail, manufacturing, logistics, and telecommunications.

Experience

Work history, roles, and key accomplishments

Marx Enterprise Transformation Architecture logoMA
Current

Senior Business Architect

Dec 2023 - Present (2 years 8 months)

Marx is a UK-based boutique consultancy specializing in business architecture, application portfolio management, target operating models, ERP readiness, and AI-enabled transformation.
My focus was turning fragmented information and architecture outputs into decisions business and technology teams could implement.

EA OFFICE SETUP — GLOBAL RETAIL / F&B
• Established a greenfield EA capability acros

HCLTech logoHC

Business Manager

Jul 2022 - Dec 2023 (1 year 5 months)

Spent a decade at HCLTech leading business architecture and process transformation engagements for global Fortune 500 clients across retail, logistics, and telecom - progressing from Business Analyst through Senior BA, Associate Business Manager, to Business Manager grade.

- Designed buy-back trade-in and reverse logistics process architecture for a global telecom client - Guided Sales Tool requi

HCLTech logoHC

Associate Business Manager

Oct 2019 - Jul 2022 (2 years 9 months)

Managed business architecture and process transformation projects, focusing on process flow documentation, product lifecycle management, and agile methodologies.

Nichi-in Bio Sciences logoNS

Relationship Manager (Team Lead)

Sep 2013 - Nov 2013 (2 months)

Led an 8-member team for healthcare supply chain solution design and market research - gathered market requirements, evaluated supply chain inconsistencies, and prepared client proposals.

Linchpin Technologies Private Limited logoLL

Business Analyst

Feb 2013 - Aug 2013 (6 months)

Requirements elicitation and definition for web and mobile platforms. Translated high-level business requirements into detailed functional and non-functional specifications. Delivered product and solution presentations to internal teams and customers.

Ramco Systems logoRS

Business Analyst (ERP)

May 2011 - Mar 2012 (10 months)

Pre-sales business analyst for Ramco OnDemand ERP. Modeled core ERP processes (P2P, O2C, L2S) for SMB manufacturing and logistics customers, including SCM, discrete and process manufacturing, finance, HCM, and post-sales/warranty management. Performed gap analysis, prepared project effort and budgetary proposals, and supported partner enablement.

Achievements: Closed 9 SMB orders for RODE in 3 qu

UCO Bank logoUB

Intern

May 2010 - Jul 2010 (2 months)

The project required to understand & analyze the various factors taken into account while assessing working capital requirements, which is financed by banks. Considered various banking facilities availed by industries for the working capital finance. Evaluated loan proposal under the guidance of Chief Manager.

UST Global logoUG

Software engineer and Business Analyst

Sep 2007 - Jun 2009 (1 year 9 months)

Software Engineer / Business Analyst at UST. Delivered enhancements and post-implementation maintenance; led a 10-member team on an internal SharePoint portal implementation, engaging top management on adoption and effective use; performed feasibility analysis on defect-tracking tooling.

Education

Degrees, certifications, and relevant coursework

BM

Bharathidasan Institute of Management

Master of Business Administration, Management

2009 - 2011

Pursued an MBA with a focus on IT and Finance, including a summer project at UCO Bank.

BT

Bharathidasan Institute of Management Tiruchirapalli

Master of Business Administration - MBA, Management

2009 - 2011

CU

CET-IILM, Greater Noida, Uttar PradeshTechnical University

B.Tech, Biotechnology

2003 - 2007

B.Tech in Biotechnology

CU

CET-IILM, Greater Noida, Uttar Pradesh Technical University

Bachelor of Technology, Biotechnology

2003 - 2007

Completed a B.Tech in Biotechnology.

Tech stack

Software and tools used professionally

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