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ISHAAN BRAGTAIB
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ISHAAN BRAGTA

@ishaanbragta

Branch Head at ICICI Bank, leading branch growth across deposits, advances and fee-based products.

India
Message

At ICICI Bank, I lead branch business and financial performance across liabilities, deposits, advances and fee-based products. I focus on customer acquisition, portfolio deepening and retention while overseeing branch operations, compliance and risk controls.

At Axis Bank, I progressed through relationship management, customer service and branch operations roles. I managed priority customer relationships and supported liability growth through CASA acquisition, deposit mobilisation and cross-selling; I was also recognised for achievement in Mutual Fund business.

Experience

Work history, roles, and key accomplishments

Axis Bank logoAB

Branch Operations Head, Customer Service Officer & Relationship Manager

Axis Bank

May 2016 - Oct 2021 (5 years 5 months)

Progressed across three branch banking roles, developing end-to-end experience in customer relationship management, service delivery, and branch operations. Managed priority customer relationships, contributed to liability growth, and supervised daily branch operations including cash, funds transfers, and reconciliations.

Education

Degrees, certifications, and relevant coursework

PB

PESIT Bangalore

MBA, Finance

2009 - 2011

MBA in Finance from PESIT Bangalore, affiliated with Visvesvaraya Technological University (VTU), completed from 2009 to 2011.

RC

Rajeev Gandhi Degree College

B.Com, Commerce

2005 - 2008

Bachelor of Commerce from Rajeev Gandhi Degree College, affiliated with Himachal Pradesh University, completed from 2005 to 2008.

NI

NISM

NISM Series V-A: Mutual Fund Distributors Certification Examination, Mutual Fund Distribution

Certification in Mutual Fund Distributors.

NC

NCFM

NCFM Certification, Financial Markets

Certification in financial markets.

IR

IRDA

IRDA Certification, Insurance

Certification in insurance.

Tech stack

Software and tools used professionally

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