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SV@shishirvarun
Business Analyst with banking and SaaS expertise, skilled in Agile product delivery.
IndiaI am a Business Analyst with four years of combined IT and banking industry experience, trained in Scrum Master and Product Owner practices and Certified Business Analysis (IIBA-CBAP). I specialize in translating complex business needs into BRDs, FRDs, user stories, UML use cases, wireframes and process flows, and have driven measurable improvements in complaint tracking, visitor management and CRM implementations.
I collaborate closely with stakeholders, developers, QA and UX teams to manage backlog, run UAT, and ensure timely delivery using Agile and Waterfall frameworks. My work has increased productivity and gate-entry efficiency while supporting payments and banking processes, and I bring practical skills in JIRA, Confluence, Lucidchart, MS Visio, SQL and Excel.
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Work history, roles, and key accomplishments
Planet C Technology
Aug 2022 - Present (3 years 3 months)
Elicited and translated business requirements into BRDs, FRDs, user stories and SRS for a bank complaint-tracking system, conducted gap/impact analysis and UAT, and improved documentation/productivity by 20%.
NoBroker Hood
Apr 2022 - Jul 2022 (3 months)
Gathered and documented requirements and created BRDs/FRDs and process flows to enhance a visitor management system, improving gate entry efficiency by 40%.
Trespect
Aug 2021 - Jan 2022 (5 months)
Led requirement gathering and created BRDs, FRDs and AS-IS/TO-BE process maps for CRM implementation, applying MoSCoW and business-value prioritization to improve lead tracking and automation.
Kumar Properties
Jun 2019 - Aug 2021 (2 years 2 months)
Drove a 25% increase in sales through territory planning and client engagement, contributing to a 35 Cr annual revenue uplift and improving ROI and customer engagement by ~30%.
Degrees, certifications, and relevant coursework
SPPostgraduate Diploma in Management, Management
Postgraduate Diploma in Management completed in April 2019 focusing on management principles and business analysis skills.
BUBachelor of Technology, Civil Engineering
Bachelor of Technology in Civil Engineering completed in May 2016 with foundational engineering and technical coursework.
Software and tools used professionally
IndiaYou can contact Shishir and 90k+ other talented remote workers on Himalayas.
Message Shishir
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