Looking for a job

Shinde Rutika

@shinderutika

Back Office Executive at Electrical Research and Development Association, handling customer queries, ERP records, invoices, and payment follow-up.

India

Message

What I'm looking for

I’m seeking a position in Customer Relationship Management where I can use my commerce background and accounting expertise to enhance customer satisfaction, streamline financial operations, and contribute to organizational success.

At Electrical Research and Development Association, I maintain customer records and handle customer queries using the company ERP and CRM platforms.

I verify goods received, prepare inward registers, and update system records to support inventory accuracy. I also prepare sales quotations and work orders.

I prepare customer invoices, verify payment details, and follow up with clients by phone and email. I’m seeking a position in Customer Relationship Management where I can use my commerce background and accounting expertise to enhance customer satisfaction and streamline financial operations.

Experience

Work history, roles, and key accomplishments

Current

Back Office Executive

Current

Electrical Research and Development Association

May 2025 - Present (1 year 6 months)

Coordinated with vendors, clients, and internal departments while maintaining accurate customer records and handling daily inward transactions. Managed customer queries, billing, payments, and prepared invoices and sales quotations using ERP and CRM platforms.