Shikha Kumar Hossein
@shikhakumarhossein
Strategic product leader driving AI-integrated ERP solutions and cross-functional teams.
What I'm looking for
I am a Senior Product Manager with over seven years of experience leading multi-product portfolios, currently driving AI-integrated ERP solutions at SmartBooqing. I specialize in AI/GenAI workflows, CX/UX optimization, and data-driven prioritization to deliver measurable business impact.
I have led cross-functional teams of over 25 people, improved product load time by 15%, increased feature adoption and retention through customer-centric design, and reduced release cycle time by 30% through streamlined Agile practices. I routinely apply OpenAI tools, Jira, Figma, and analytics to enhance product research and delivery.
I focus on embedding AI-powered processes, structured feedback loops, and KPI-driven prioritization to boost collaboration, reduce defects, and improve NPS and customer retention. I enjoy mentoring teams, negotiating vendor efficiencies, and delivering products that align with business goals.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
SmartBooqing
Jun 2024 - Present (1 year 4 months)
Spearheading AI-integrated ERP product portfolio across five products and a 27-person team, delivering features like PO matching and SmartUBL that improved operational efficiency and reduced manual work by ~3 hours/week.
Product Manager
Default, 122 Technologies
Jun 2022 - May 2025 (2 years 11 months)
Owned roadmaps and delivery for digital products including Preseasoned and GPT-JD, improving on-time delivery and achieving stakeholder NPS above 9 through structured sprints and prioritization.
VP – Product Manager
Eigital
Sep 2023 - Apr 2024 (7 months)
Led product delivery for AI invoice scanning and consumer apps, implementing AWS OCR + OpenAI integrations and improving delivery processes across projects from Sep 2023 to Apr 2024.
Project Manager (PMO, IT)
Bahá’í World Centre
Apr 2019 - Apr 2022 (3 years)
Established portfolio governance and led IT projects including Office 365 rollout for 700 employees and multilingual data collection software used across 98 countries, improving project oversight and reducing risks.
Education
Degrees, certifications, and relevant coursework
Symbiosis International University
Master of Business Administration, Information Technology
Completed an MBA in Information Technology at Symbiosis International University, focusing on IT management and product strategy.
Rajiv Gandhi Technical University
Bachelor of Engineering, Computer Science
Earned a Bachelor of Engineering in Computer Science with coursework in core computer science subjects and software development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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