Shikha Dhiman

As a Student Volunteer, I provided retail assistance, greeted visitors, and supported the inventorying of archives. This role allowed me to contribute to the community while gaining experience in customer service and organizational skills.

In my role as Credentialing Coordinator, I completed applications for healthcare providers, verified credentials, and maintained an organized database. I coordinated with providers and insurance companies to resolve credentialing issues, ensuring compliance with regulations.

As a Senior Claims Examiner, I submitted insurance claims, followed up on unpaid claims, and resolved billing issues. I analyzed claim denials, corrected billing errors, and maintained compliance with healthcare regulations. My role involved monitoring aging reports and preparing patient statements.

Studied Operations Management and Information Technology, focusing on the integration of technology in business processes and management strategies.

Pursued a Bachelor of Business Administration with a focus on Business and Commerce, gaining foundational knowledge in various business disciplines.