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Shernel Bannis

@shernelbannis

People Operations coordinator candidate at Barnett Capital Bank, maintaining confidential records and supporting compliance reporting.

Dominica

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What I'm looking for

I'm eager to build a career in People Operations and employee experience.

At Barnett Capital Bank, I maintain accurate customer accounts and records, organize filing systems, and handle confidential information responsibly.

I monitor changes in FATCA and banking laws and help update the company's AML/CFT compliance program and procedures. I also prepare yearly FATCA and CRS reports for Inland Revenue.

During my bookkeeping internship at Mountain Rivers Partners, I worked remotely and used QuickBooks to record and reconcile financial transactions.

With a Bachelor's degree in Applied Business Management and experience in administrative and compliance work, I'm eager to build a career in People Operations and employee experience.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant / Compliance Analyst

Current

Barnett Capital Bank

Jul 2011 - Present (15 years 4 months)

Create, update, and maintain accurate customer accounts and records. Handle administrative tasks, maintain filing systems, and monitor compliance with FATCA and AML/CFT regulations.

Customer Due Diligence FATCA CRS AML CFT Record keeping Filing System Compliance Monitoring Confidentiality

Bookkeeping Intern

Mountain Rivers Partners

Feb 2026 - Apr 2026 (2 months)

Worked independently in a remote setting, using QuickBooks to record and reconcile financial transactions accurately.

Quickbooks Bookkeeping Financial Reconciliations Remote Work

Personal Banker Job Simulation

Wells Fargo

Sep 2025 - Sep 2025 (0 months)

Practiced identifying customer needs and offering tailored support in service interactions. Strengthened communication skills through realistic client conversations and team collaboration.

Customer Service Communication Skills Problem Solving Teamwork

Sales Associate

Century 21 Nature Isle Realty

Apr 2011 - Jul 2011 (3 months)

Created marketing materials for social media and agent websites to generate leads. Identified property leads and assisted customers with buying, selling, and leasing, including house tours.

Marketing Lead Generation Customer Service Real Estate

Customer Account Executive

Clear Harbor LLC

Sep 2006 - Aug 2007 (11 months)

Resolved billing enquiries and service issues for Comcast products and applied customer payments. Cold-called prospective customers, leading to product sales.

Billing Customer Service Cold Calling Sales