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Open to opportunities

Shermila Miskin

@shermilamiskin

Adept software engineer with strong problem-solving and communication skills.

Sri Lanka

What I'm looking for

I am looking for opportunities that foster growth, collaboration, and innovation in technology.

I am a Bachelor of Information Technology graduate from the University of Colombo School of Computing, with a strong foundation in software development and technical support. My recent project involved developing a web-based Import and Sales Management System, where I utilized HTML, CSS, JavaScript for the frontend, and Java with MySQL for the backend. This experience honed my skills in problem-solving and effective communication, significantly enhancing customer satisfaction and retention.

Currently, I work as a Support Engineer at hSenid Business Solutions, where I resolve technical issues and document solutions to improve knowledge sharing. My role involves collaborating with developers and QA teams to enhance product usability and conducting system deployments. I am passionate about leveraging my technical skills to drive business efficiency and improve client relationships.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Colombo School of Computing logoUC

University of Colombo School of Computing

Bachelor of Information Technology, Information Technology

2019 - 2023

Studied Bachelor of Information Technology (BIT) focusing on software development, technical support, and system deployment. Developed a web-based Import and Sales Management System utilizing HTML, CSS, JavaScript, Java, and MySQL.

SV

Samudradevi Balika Vidyalaya

G.C.E A/L, Physical Science

2015 - 2018

Completed secondary education with a focus on the Physical Science Stream, preparing for G.C.E A/L examinations.

Tech stack

Software and tools used professionally

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Shermila Miskin - Support Engineer - hSenid Business Solutions | Himalayas