Open to opportunities

Shelley Halaba

@shelleyhalaba

Message

Creative professional with over 10 years in project management.

Philippines

Message

What I'm looking for

I seek a role that fosters innovation and collaboration, with opportunities for growth.

I am a creative, results-oriented professional with over 10 years of experience in the Strategic Partnership, Project Management, and Language Industry. My expertise lies in operational processes and client relations, where I have successfully led translation business partnerships with both internal and external stakeholders. I pride myself on maximizing resources and delivering excellent outputs that meet set targets and expectations.

As the Vice President for Partnerships, I have been instrumental in exploring new growth areas and driving revenue generation. My role involves making strategic decisions that shape both internal operations and business strategies. I have a proven track record in account management and sales strategies, overseeing a diverse portfolio of clients and achieving significant revenue growth.

My commitment to innovation and product development, combined with my deep understanding of the ASEAN culture and market, positions me uniquely to contribute to any organization. I am always eager to learn and adapt in this fast-paced industry, ensuring that I remain at the forefront of localization and globalization trends.

Experience

Work history, roles, and key accomplishments

Account and Sales Specialist

Qwertyworks Data Services

Apr 2016 - Present (9 years 3 months)

Led the company's account management and sales strategies across three business units, significantly contributing to lead conversion, client retention, and churn management. Successfully managed accounts for diverse global clients, including IT manufacturers, pharmaceutical companies, and e-commerce giants, achieving a 50% revenue growth.

Account Management Sales Strategy Business Development Data Analysis Client Relationship Management Lead Conversion International Sales

Senior Production Coordinator

Qwertyworks Data Services

Apr 2015 - Present (10 years 3 months)

Created and implemented a standardized company-wide production process, closely coordinating with the production management team. Monitored KPIs for resources and production coordinators, ensuring successful client experiences and sales targets were met.

Production Coordination Process Improvement KPIs Client Relationship Management Training Reporting Quality Control Team Leadership

Production Coordinator

Qwertyworks Data Services

Aug 2013 - Present (11 years 11 months)

Managed day-to-day operations and production, from client coordination to resource management. Oversaw translation projects from hand-off to delivery, including deadline negotiation, resource allocation, quality checks, and client query resolution.

Project Management Resource Management Quality Control Post DTP Checks Client Communication