Shelby Maxim

I am a healthcare administration professional with over 7 years of experience in credentialing, billing, and patient coordination. My career has been marked by a commitment to streamlining operations and ensuring compliance with payer and regulatory requirements. I have a proven track record of improving revenue cycle performance and taking ownership of complex processes, which has allowed me to support multidisciplinary teams effectively in fast-paced clinical environments.

In my current role as Credentialing Manager and Billing Manager at DietitianLive, I led the transition and build-out of the credentialing department while overseeing billing operations. I successfully managed payer enrollment applications for over 150 registered dietitians across multiple states, ensuring timely and accurate processing. My ability to develop and refine internal workflows has significantly improved credentialing timelines and minimized rejected enrollments, showcasing my dedication to operational excellence.

I am now seeking a remote or hybrid opportunity where I can contribute to the success of a dynamic healthcare organization. I thrive in environments that challenge my skills and allow me to make a meaningful impact on patient care and organizational efficiency.