Brigette Luckett
@brigetteluckett
Results-driven professional specializing in healthcare and organizational management.
What I'm looking for
I am a results-driven professional with a Bachelor’s Degree in Business Administration, specializing in Organizational Management. My experience spans various roles in healthcare, office support, and customer service, where I have consistently demonstrated excellence and professionalism. I thrive in fast-paced environments, managing multiple priorities while ensuring deadlines are met.
In my current role as a Provider Data Maintenance & Credentialing Specialist at Usable Life, I have successfully performed timely data entry of provider application information and managed the credentialing process for providers and suppliers. My attention to detail has led to a 99% quality score in my previous position as a Provider Enrollment Analyst, where I screened and validated provider information with precision. I am passionate about improving processes and have collaborated with leadership to implement new ideas that enhance the credentialing experience.
Experience
Work history, roles, and key accomplishments
Provider Data Maintenance & Credentialing Specialist I
USABLE LIFE
Apr 2022 - Present (3 years 1 month)
Responsible for timely data entry of provider applications and contract agreements, ensuring accurate credentialing and re-credentialing. Provided expert guidance on credentialing processes and collaborated on onboarding projects for major health plans.
Provider Enrollment Analyst
First Coast Service Options
Jun 2017 - Apr 2022 (4 years 10 months)
Screened and validated provider applications, achieving high accuracy in processing. Collaborated with management on enrollment delays and resolved complex service issues while maintaining HIPAA compliance.
Customer Service Representative
Novitas Solutions
Jun 2016 - Jun 2017 (1 year)
Provided customer support by researching issues and educating clients on resources. Analyzed claims processing systems and resolved denial codes while maintaining a positive customer experience.
Patient Services Manager
Physiotherapy Associates
Apr 2015 - May 2016 (1 year 1 month)
Coordinated office functions to ensure optimal service delivery to patients and payers. Managed billing procedures and health insurance authorizations while maintaining patient satisfaction.
Education
Degrees, certifications, and relevant coursework
Brigette hasn't added their education
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