At NSOL BPO, I manage HubSpot and Zoho records, coordinate meetings between clients and the senior team, and handle client inquiries through phone, email, and LinkedIn.
I also trained and onboarded new team members on CRM workflows and administrative processes. At GAO Tek Inc., I maintained CRM records and coordinated scheduling, documentation, and follow-ups.
My LLB studies at University of Chakwal ground my work in legal terminology, procedure, and documentation standards. I’ve also completed a workshop on law against custodial torture and ill-treatment, with focus areas in human rights law and gender equality.
