SUSheeba User
@sheebauser
Experienced grocery store manager with a focus on customer satisfaction.
IndiaWhat I'm looking for
I am a dedicated professional with over 8 years of experience managing a fast-paced grocery store. My journey has been marked by a commitment to enhancing customer satisfaction and driving business growth. I have honed my skills in effective communication, problem-solving, and adaptability, which have been crucial in my role as a Grocery Store Manager.
Throughout my career, I have successfully led daily store operations, managed inventory, and supervised team performance. My ability to cultivate strong customer relationships has resulted in repeat business and high levels of customer satisfaction. Additionally, I have experience in remote sales, appointment setting, and utilizing CRM tools to maintain client relationships and ensure loyalty.
Experience
Work history, roles, and key accomplishments
Grocery Store Manager
Self-Managed Business
Jul 2015 - Present (10 years)
Managed daily operations of a grocery store for over 8 years, focusing on customer service and team performance. Enhanced customer satisfaction and secured repeat business through effective relationship management and problem-solving skills. Coordinated appointments and negotiated supplier agreements.
Grocery Store Manager
Self-Managed Business
Jun 2015 - Present (10 years 1 month)
Managed daily operations of a grocery store for over 8 years, focusing on customer service, inventory management, and team performance. Enhanced customer satisfaction and secured repeat business through effective communication and relationship management.
Freelance Translator
Remote
Translated books into multiple languages, demonstrating strong language skills and attention to detail. Managed projects independently while meeting deadlines and client expectations.
Freelance Translator
Remote
Provided translation services for books into multiple languages, showcasing strong language skills and attention to detail. Successfully translated works into four languages, enhancing accessibility for diverse audiences.
Education
Degrees, certifications, and relevant coursework
Unknown University
Bachelor's Degree, Customer Service Management
2023 -
Grade: 74%
Completed a Bachelor's Degree with a focus on customer service and management skills, achieving a 74% score.
Unknown School
Higher Secondary Certificate, General Education
2020 -
Grade: 80%
Achieved a Higher Secondary Certificate (HSC) with a score of 80%, demonstrating strong foundational knowledge.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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