Shcorey Green
@shcoreyg
I improve administrative operations and communications workflows for large, regulated organizations.
United StatesWhat I'm looking for
At Harris County Juvenile Probation Department, I coordinate department-wide communications, operational support, and leadership messaging for approximately 1,200 employees. I designed and launched a centralized intake and project tracking system that reduced turnaround time by approximately 50%.
I've also managed high-volume intake workflows, confidential records, policy communication, and stakeholder inquiries while improving case-processing time by approximately 10%. I use Microsoft 365, SharePoint, reporting, content tools, and clear documentation to keep information accurate, accessible, and actionable.
Experience
Work history, roles, and key accomplishments
Communications Specialist
Harris County Juvenile Probation Department
Sep 2023 - Present (3 years)
Managed communications for 1,200 employees, increasing internal newsletter open rates by 25% through targeted content strategies.
When the department faced delays in project tracking, I designed a centralized intake system using SharePoint and Microsoft Forms, this reduced turnaround time by 50% (from 10 days to 5 days) improving cross-departmental communication efficiency.
Intake Specialist
Harris County Juvenile Probation Department
Jan 2015 - Sep 2023 (8 years 8 months)
Managed high-volume caseloads and administrative workflows while serving as a primary point of contact for clients, employees, and internal stakeholders. Streamlined intake documentation and workflow processes, reducing case processing time by approximately 10%.
Education
Degrees, certifications, and relevant coursework
Texas Southern University
Bachelor of Science, Administration of Justice
Bachelor of Science in Administration of Justice from Texas Southern University, completed in May 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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