Shawana Adjmul
@shawanaadjmul
Administrative Assistant at Kadon Music Enterprise who handles client invoices, office operations, and event support.
JamaicaWhat I'm looking for
At Kadon Music Enterprise, I handle administrative support, from managing calendars and maintaining filing systems to preparing company, event, and corporate function invoices for clients.
As a Human Resource Analyst at The Office Gurus, I assisted with policies and procedures, prepared employee satisfaction reports for senior leadership, and maintained employment records in human resources management system software.
Earlier, I supported travelers as a Delta Ticketing Agent at Conduent and helped customers resolve device, network, and internet issues as a Technical Support Representative at IBEX GLOBAL. I also hold certificates in workplace diversity, recruiting and hiring, code of conduct, inclusive leadership, and workplace ethics.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Kadon Music Enterprise
Jun 2025 - Present (1 year 5 months)
Answered phone calls, greeted visitors, and sorted mail. Managed calendars, maintained filing systems, and processed invoices and expense reports.
Human Resource Analyst
The Office Gurus
Jul 2024 - May 2025 (10 months)
Assisted in developing policies and procedures supporting organizational goals. Created detailed reports on employee satisfaction survey results and maintained employment records using HRMS software.
Delta Ticketing Agent
Conduent
Oct 2023 - May 2024 (7 months)
Assisted in purchasing tickets and updating itineraries based on traveler preferences. Supplied relevant documents and airline policies, and investigated customer complaints.
Technical Support Representative
IBEX Global
May 2022 - May 2023 (1 year)
Provided technical support via phone, email, and chat, resolving issues with diagnostic tools. Maintained accurate records of customer interactions and transactions.
Education
Degrees, certifications, and relevant coursework
Pre-University
Pre-University Certificate, Sociology
2017 - 2018
Completed pre-university studies in Sociology, Caribbean Studies, and Communication Studies.
Wolmers Trust High School For Girls
High School Diploma, General Studies
2012 - 2017
Completed secondary education with passes in English Language, English Literature, Mathematics, History, and other subjects.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Skills
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