shaunna dahlberg

I'm a Business Operations / Operations Management professional with 25+ years of experience helping organizations improve efficiency, streamline processes, and support sustainable growth. Throughout my career, I've partnered with leadership teams across many business sectors to solve operational challenges, strengthen business processes, and build systems that help organizations perform at their best.

My experience includes operations management, financial administration, process improvement, project coordination, vendor management, compliance support, client relationship management, and executive partnership. I've managed corporate operations for financial services organizations, supported a national consulting firm, owned and operated successful businesses, and managed multiple rental properties. While the industries have varied, my focus has remained the same—creating organized, scalable operations that improve performance and support long-term success.

Earlier in my career, I served as Director of Operations and Operations Manager for two foreign currency options brokerage firms trading on the Philadelphia Stock Exchange. I managed multi-office operations, led department restructuring initiatives, redesigned workflows, developed customized business systems, coordinated financial reconciliations, and worked extensively with regulatory agencies and financial institutions. Those experiences established the operational discipline, attention to detail, and problem-solving mindset that continue to define my work today.

Most recently, as Operations Manager for a consulting firm and owner of Cedar River Events & Weddings, I oversaw business operations, financial administration, budgeting, vendor partnerships, project coordination, marketing, and client experience while continually improving workflows and operational efficiency. Building and operating my own businesses strengthened my ability to make independent decisions, manage competing priorities, adapt quickly to change, and deliver exceptional service.

I enjoy bringing structure to complex environments, solving problems proactively, and building collaborative relationships across teams. Whether improving business processes, coordinating projects, supporting leadership, or implementing new systems, my goal is to create efficient, dependable operations that allow people and organizations to thrive.

I'm highly proficient with Microsoft 365, Google Workspace, QuickBooks, Adobe Acrobat, Microsoft Access, and a variety of business platforms. I also actively leverage AI tools, including ChatGPT and Microsoft Copilot, to improve research, communication, documentation, and operational efficiency.

I'm seeking a remote Operations Manager, Business Operations, Project Coordination, Client Success, or Executive Business Partner role where I can contribute strategic thinking, operational leadership, and a collaborative approach to helping organizations grow.