@shauna-kayhenry
Embroidery and Sales Assistant at Monograms and More, processing custom orders and handling inventory and customs documentation.
JamaicaAt Monograms and More, I consult with customers to process custom orders, manage inventory, and complete customs entry documentation. I also help maintain product quality through sewing, fitting, and garment alterations.
At Northern Caribbean University, I supported students and stakeholders with account inquiries and maintained records. At Sorenson Hall Cafeteria, I tracked inventory, supported budgeting and menu planning, and processed customer transactions.
Work history, roles, and key accomplishments
Monograms and More
Jan 2025 - Present (1 year 9 months)
Consulted with customers to process custom orders, managed inventory, and handled customs documentation. Performed quality control including sewing and alterations.
Sorenson Hall Cafeteria, Northern Caribbean University
Jan 2021 - Dec 2025 (4 years 11 months)
Managed inventory tracking and stock rotation, supported budgeting and food preparation, and processed high-volume transactions with zero discrepancies. Upheld health and food safety standards.
Northern Caribbean University
Jan 2021 - Dec 2025 (4 years 11 months)
Provided frontline support to students and stakeholders, resolving account-related inquiries and maintaining professional communication. Streamlined administrative operations through record management and data entry.
N&M Restaurant
Jan 2018 - Dec 2020 (2 years 11 months)
Prepared food in a fast-paced environment, oversaw kitchen inventory, and contributed to cost control and menu development. Delivered efficient customer service while maintaining a safe workspace.
Degrees, certifications, and relevant coursework
Associate Degree, Business Administration
Pursuing an Associate Degree in Business Administration, expected to complete in June 2027.
Certification in Professional Business Etiquette, Professional Business Etiquette
Certification in Professional Business Etiquette from Elevate School of Etiquette.
High School Diploma, Business Administration
Completed high school diploma in Business Administration, passing 7 CXC subjects.
Software and tools used professionally
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