Shaswat Mishra

At Visit Health, I've built AI-driven fraud, waste, and abuse detection for insurance claims, reducing fraud, misuse, and manual review time by 60%. I also productized internal tools into an AI-assisted claims management SaaS platform that helped expand the business globally.

I've launched chat and voice bots that resolved 40% of user queries without human intervention, automated operational workflows to reduce empanelment turnaround time by 60%, and helped the business scale 4x without additional resources. I’ve also driven marketplace adoption, tele-consultation, fitness integrations, and doctor-app improvements across the healthcare experience.

Previously at Cognizant, I worked on e-commerce products for Albertsons, Levi Strauss & Co., and Bayer MyCrop, improving fulfillment, checkout completion, retention, and fraud prevention through data-driven product decisions.