bhakti bengani
@bhaktibengani
I lead healthcare and HCM products spanning claims adjudication, payroll, AI, and fraud detection.
IndiaWhat I'm looking for
At CoverGo, I lead an end-to-end Claims Processing System as the accountable production owner, designing automation rules for authorization and claims adjudication decisions.
Previously at ADP, I owned the US Payroll Processing System for mid-market and enterprise clients across North America. I reduced payroll processing errors by 30% through automated validation rules and exception-handling workflows.
At Optum, I built an ML-driven Appeal Prediction Engine that reduced appeal volumes by 22% and won 1st Place at the Optum AI/ML Hackathon 2020. I also led product work for claims adjudication, fraud detection, and payer payment capabilities.
Across healthcare, HCM, and InsurTech, I translate complex business challenges into data-driven products, from functional briefs and roadmaps to production issue resolution and stakeholder alignment.
Experience
Work history, roles, and key accomplishments
Product Manager
CoverGo
Jun 2025 - Present (1 year 3 months)
Leading end-to-end Claims Processing System as accountable production owner. Built interactive prototypes with Claude AI and authored high-fidelity Functional Briefs.
Led product ownership of ADP's US Payroll Processing System and HCM platform. Reduced payroll processing errors by 30% through automated validation rules and drove AI integration for client onboarding and compliance.
Built an ML-driven Appeal Prediction Engine and served as Product Owner for a Claims Adjudication Platform. Reduced appeal volumes by 22% and won 1st Place at Optum AI/ML Hackathon 2020.
Software Engineer
Keane
Jan 2008 - Jan 2010 (2 years)
Developed and executed comprehensive Integration Test Plans for healthcare IT systems. Identified automation candidates and contributed to QA process improvements.
Education
Degrees, certifications, and relevant coursework
IIIT Bangalore
PG Diploma, Data Science
Pursued a Post Graduate Diploma in Data Science.
BIT Bangalore
B.E., Mechanical Engineering
Earned a Bachelor of Engineering in Mechanical Engineering.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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