SHASHI JHA
@shashijha
Dynamic Deputy Manager with expertise in team management and strategy.
What I'm looking for
I am a dedicated professional with a strong background in digital marketing and team management. Currently, I serve as a Deputy Manager at Bajaj Finance Ltd, where I lead a team in developing effective collection strategies and managing manpower efficiently. My role involves training and developing agents to ensure optimal performance and results.
Previously, I worked as a Team Leader at Spire BPO Services, where I honed my skills in campaign strategies and data analytics, significantly improving conversion rates. My experience as a Sales Manager at Bizox further solidified my expertise in lead generation and digital marketing strategies, allowing me to meet and exceed targets consistently.
Experience
Work history, roles, and key accomplishments
Deputy Manager DMS Digital
Bajaj Finance Ltd
Jun 2025 - Present (1 month)
Currently serving as Deputy Manager DMS Digital, overseeing collection strategies and manpower management. Responsible for handling a team of 5 DCA agents and their training and development.
Team Leader
Spire BPO Services Pvt. Ltd.
Dec 2022 - Jun 2025 (2 years 6 months)
Managed dialer and campaign strategies, focusing on collection and manpower management for a team of 20 callers. Developed and implemented training programs for new callers and utilized data analytics for portfolio strategies to improve conversion rates.
Sales Manager
Bizox
Jan 2016 - Mar 2022 (6 years 2 months)
Developed and executed digital marketing strategies to generate leads and convert them into successful meetings. Responsible for campaign development and managing the sales process from lead generation to conversion.
Education
Degrees, certifications, and relevant coursework
Punjab Technical University
B. Tech, Technology
2011 - 2015
Completed a Bachelor of Technology degree, gaining foundational knowledge and skills in engineering principles. Focused on core subjects relevant to the field of study.
Unknown School
12th Grade, General Studies
2009 - 2010
Completed 12th grade education, focusing on a broad curriculum to prepare for higher studies. Developed a strong academic foundation across various subjects.
Unknown School
10th Grade, General Studies
2007 - 2008
Activities and societies: Winner of multiple school cricket tournaments; Participation in badminton and table tennis; Winner in Robotics Lab Project
Completed 10th grade education, establishing fundamental knowledge in core academic areas. Participated in various school activities, including cricket tournaments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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