sharon nakahenze

Managed communication with international and domestic partners, maintaining a 98% on-time response rate and spearheading standardized communication protocols. Represented CWS in field missions across Uganda and Kenya, supporting internal training and contributing to cross-functional communication strategies. Provided rapid-response support for field-level communication issues and initiated cross-d

Managed a caseload of clients, achieving a 91% case closure rate and conducting intake assessments to tailor individualized self-sufficiency plans. Mentored junior staff and interns, leading to a 32% increase in team productivity and ensuring compliance with donor requirements during audits. Led documentation accuracy efforts and advocated for clients in multi-disciplinary meetings.

Completed refugee case interviews with 98% documentation accuracy, conducting in-depth biometric and background checks aligned with U.S. resettlement standards. Coordinated field missions and virtual case processing operations, maintaining and updating case data in START and ProGres databases. Compiled comprehensive case files for adjudication and led enhancements in case scheduling processes.

Managed daily scheduling requests, coordinated internal and external meetings, and handled email and phone correspondence for a 10-person office. Maintained filing systems and electronic databases, reducing document retrieval time through improved organization. Developed and maintained project plans, monitored progress using tools like Trello and Asana, and resolved operational bottlenecks.

Supported research initiatives and provided project assistance within the media sector. Contributed to various projects, ensuring smooth operations and data collection.

Completed a comprehensive curriculum covering various aspects of legal theory and practice. Gained expertise in areas such as constitutional law, criminal law, and international law, preparing for a career in the legal field.