Open to opportunities

Ainembabazi Vivian

@ainembabazivivian

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Governance and International Relations Professional with analytical mindset.

Uganda

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What I'm looking for

I am seeking a dynamic role that fosters growth and allows me to leverage my analytical skills in a collaborative environment.

I am a Governance and International Relations Professional with a proactive approach and a strong analytical mindset. My experience spans various roles, including data collection, project management, and public relations, where I have consistently demonstrated my commitment to organizational success. I thrive in environments that challenge my skills and allow me to contribute meaningfully.

Throughout my career, I have developed a passion for diplomacy and international relations, which has been evident in my roles at the Ministry of Foreign Affairs and various NGOs. I have successfully coordinated projects, engaged with diverse communities, and maintained high standards of data quality and ethical practices. My adaptability and dedication to continuous improvement have enabled me to drive customer-centric initiatives and enhance overall service delivery.

Experience

Work history, roles, and key accomplishments

Data Collector

Raising the Village

Jul 2024 - Sep 2024 (2 months)

Implemented and adhered to a scheduled work plan, ensuring that daily targets were met without compromising data quality. Coordinated and conducted interviews following predetermined guidelines, maintaining consistency and accuracy.

Data Collection Data Quality Interviewing Community Engagement Data Cleaning Technical Support Reporting

Customer Service Supervisor

Kazire Health Products Limited

Feb 2023 - May 2024 (1 year 3 months)

Monitored and evaluated agent-client interactions to ensure adherence to quality standards. Led the development and implementation of customer experience strategies, enhancing customer satisfaction, loyalty, and retention.

Customer Service Quality Assurance Policy Implementation Customer Feedback Analysis KPI Tracking Customer Advocacy Team Leadership

Public Diplomacy Trainee

Ministry of Foreign Affairs of Uganda

Jul 2022 - Sep 2022 (2 months)

Collaborated with the Public Diplomacy team to support international communication and engagement efforts. Assisted in the creation of compelling content for diplomatic initiatives, including press releases, speeches, and social media posts.

Public Diplomacy Content Creation Research Event Planning Social Media Management

Protection Officer Trainee

Refugee Department - Office of The Prime Minister (OPM)

Mar 2021 - Oct 2021 (7 months)

Advocated for refugee rights and protection in alignment with international law and standards. Conducted thorough protection assessments to identify vulnerabilities, needs, and risks faced by refugees.

Refugee Protection Protection Assessments Legal Aid Information Sessions

Education

Degrees, certifications, and relevant coursework

Uganda Christian University

Bachelor of Arts, Governance and International Relations

Completed a Bachelor of Arts in Governance and International Relations. Gained comprehensive knowledge in diplomatic relations, public policy, and international affairs.