Looking for a job

Sharon Heemskerk

@sharonheemskerk

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Support worker at CTRC Timmins who provided empathetic group-home care and is seeking a call center role.

Canada

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What I'm looking for

I’m seeking to leverage my communication and interpersonal skills in a call center environment.

At CTRC Timmins, I provided empathetic support to clients in group homes, helping ensure their needs were met. I also developed relationships with clients, families, and team members through effective communication.

At Community Living-Cochrane, I supported individuals with disabilities and promoted their independence and well-being. I’m seeking to bring my communication and interpersonal skills to a call center environment.

Experience

Work history, roles, and key accomplishments

Support Worker

CTRC Timmins

Nov 2024 - Feb 2025 (3 months)

Provided empathetic support to clients in group homes, ensuring their needs were met and exceeded. Developed strong relationships with clients, families, and team members through effective communication.

Communication Skills Interpersonal Skills client support Relationship Building

Support Worker

Community Living-Cochrane

May 2023 - Oct 2023 (5 months)

Delivered personalized support to individuals with disabilities, promoting independence and well-being. Demonstrated active listening and problem-solving skills in high-pressure situations.

Active Listening Problem Solving Personalized Support Disability Support

Home Support Worker

Care Partners Timmins

Jan 2023 - Apr 2023 (3 months)

Provided compassionate care to the aging community and individuals with disabilities, ensuring their safety and comfort. Utilized strong organizational skills to manage multiple tasks and prioritize client needs.

Compassionate Care Organizational Skills Task Management Customer Prioritization