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Sharon Caswell

@sharoncaswell

I translate complex business and technical systems into implementation-ready requirements, integrations, and documentation.

United States
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What I'm looking for

I'm looking to lead business analysis, system integration, and technical documentation work that turns complex requirements into clear, implementation-ready outcomes across business and engineering teams.

I've led requirements and technical documentation for Toyota, Verizon, Comerica Bank, Signet, Southwest Airlines, Cisco, and the Federal Reserve Bank of Dallas, turning complex systems into clear, usable delivery materials.

At Comerica, I produced 100+ System Integration Documents across development and production environments, covering architecture, dependencies, security controls, data movement, recovery needs, and integration requirements. At Verizon, I translated FAA requirements and engineering behavior into compliant procedures, test scenarios, execution guides, and test logs while maintaining traceability and Section 508 accessibility.

I also lead product discovery and roadmap documentation for VetCheq, a $1.8M Java-based wireless equine monitoring platform advancing to a funded 2026 University of Illinois study. I bridge business, engineering, architecture, security, QA, operations, vendors, and end users to move requirements into implementation-ready outcomes.

Experience

Work history, roles, and key accomplishments

Toyota logoTO

Lead Business Analyst / Technical Documentation Lead

Toyota

Dec 2025 - May 2026 (5 months)

Partnered with financial-system, technology, and business teams to clarify requirements and document operational workflows, controls, and dependencies. Developed standardized SOPs, runbooks, and a centralized SharePoint repository to improve consistency and onboarding.

Education

Degrees, certifications, and relevant coursework

University of Vermont logoUV

University of Vermont

Bachelor of Arts, English/Sociology

Grade: 3.5

Bachelor of Arts in English and Sociology from the University of Vermont with a GPA of 3.5.

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