Sharlet Dindi
@sharletdindi
I reconcile sales, support cash operations, and improve customer service in retail environments.
KenyaWhat I'm looking for
I'm currently a Central Cash Office Supervisor at Majid Al Futtaim, where I reconcile daily sales reports, prepare cash-register reports, allocate cash counters, and resolve point-of-sale issues.
I've progressed through Central Cash Office Clerk, Customer Service, and Cashier roles at Majid Al Futtaim. I support customer service teams, handle complaints and refunds, coordinate with commercial teams on pricing issues, and help maintain smooth checkout operations.
Previously, I handled administration at Proactive Solution, managing inventory, supplier information, purchase and pricing records, ledgers, budgets, filing, and data entry.
My finance and accounts internship at the Office of Controller of Budget included preparing payment vouchers, maintaining cash books, compiling financial reports, updating accounts records, and submitting tax reports. I bring business management training, strong report writing, communication, negotiation, and Microsoft Office skills.
Experience
Work history, roles, and key accomplishments
Central Cash Office Supervisor
Majid Al Futtaim
Jan 2024 - Present (2 years 8 months)
Supervised daily reconciliation of sales reports, allocated cash counters to cashiers, and resolved POS issues. Managed customer service and ensured smooth operations.
Central Cash Office Clerk
Majid Al Futtaim
Jan 2023 - Dec 2024 (1 year 11 months)
Reconciled daily sales reports, ensured cashier availability, and handled customer complaints. Communicated with commercial teams on price issues.
Cashier
Majid Al Futtaim
Jan 2022 - Dec 2022 (11 months)
Managed customer transactions, scanned goods, collected payments, and issued receipts.
Customer Service
Majid Al Futtaim
Jan 2022 - Dec 2022 (11 months)
Handled customer issues, refunds, and complaints. Managed customer flow and assisted cashiers and supervisors.
Administration
Proactive Solution
Jan 2019 - Dec 2020 (1 year 11 months)
Managed inventories, processed transactions, and maintained supplier information. Performed office tasks such as filing and data entry.
Intern - Finance and Accounts
Office of Controller of Budget
Jan 2017 - Dec 2017 (11 months)
Prepared payment vouchers and maintained cash books. Filed tenders and pre-qualification documents, and prepared financial reports.
Direct Sales Representative
Surgipharm LTD
Jan 2016 - Dec 2016 (11 months)
Conducted market surveys, identified market penetration opportunities, and monitored industry trends. Managed stock and advised on communication styles.
Education
Degrees, certifications, and relevant coursework
Zetech University
Diploma, Business Management
2015 - 2018
Pursued a Diploma in Business Management with an Accounts Option, gaining skills in financial reporting and office management.
Pivotech Institute of Professional Studies
Certificate, Computer Packages
2016 - 2016
Completed a certificate in computer packages, enhancing ICT proficiency.
St. Claire Butula Girls High School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2012
Attained the Kenya Certificate of Secondary Education.
Namable A.C Primary School
Kenya Certificate of Primary Education, Primary Education
2001 - 2008
Completed primary education and obtained the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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