Sharleen Miro
@sharleenmiro
Detail-oriented administrative professional specializing in claims and office operations.
What I'm looking for
I am a detail-oriented administrative professional with hands-on experience in hospital operations, insurance claims processing, and office management. I bring strong attention to detail, reliability, and clear communication to every role.
At OSPA - Farmers’ Medical Center I process claims, manage patient records, and coordinate with departments to ensure accurate, compliant submissions. I routinely prepare reports and support daily operations while maintaining confidentiality.
Previously, I supported a financial and insurance advisor by preparing documents, scheduling, and coordinating office tasks, and I managed student records and accreditation documents at a TESDA-accredited training center. I also gained customer service and time-management experience working as a cashier while studying.
I hold a Bachelor of Science in Hotel and Restaurant Technology and several professional certificates, and I am adept with Microsoft Office, Google Workspace, data entry, and administrative systems. I seek roles where I can contribute organizational strength and operational reliability.
Experience
Work history, roles, and key accomplishments
Admin Staff / Claim Processor
OSPA - Farmers’ Medical Center
Jan 2021 - Present (5 years)
Process insurance claims and manage patient records to ensure accuracy and compliance, improving documentation turnaround and supporting daily hospital operations.
Secretary / Administrative Assistant
Private Employer
Jan 2019 - Dec 2022 (3 years 11 months)
Supported a financial and insurance advisor with document preparation, scheduling, and office coordination while also assisting with restaurant operations and TESDA training center record management.
Cashier (Working Student)
Esquina 24/7
Jan 2017 - Dec 2019 (2 years 11 months)
Handled customer transactions and maintained store operations during night shifts, strengthening time management and customer service while attending classes.
Education
Degrees, certifications, and relevant coursework
Eastern Visayas State University
Bachelor of Science, Hotel and Restaurant Technology
2015 - 2021
Completed a Bachelor of Science in Hotel and Restaurant Technology with training in hotel operations, restaurant management, food and beverage service, and customer service.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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