At Highland Hospital, I provided direct patient care under the supervision of a registered nurse or LPN across emergency, cardiac, observation, palliative care, oncology, progressive care, intensive care, surgical, and recovery units.
I measured and documented vital signs and drainage outputs, and assisted patients with hygiene, toileting, grooming, and safe movement. I also observed patients at risk of falls or other harm and reported physical, behavioral, and mental changes.
As a Companion Observer, I provided continuous observation to help prevent injuries and unsafe actions. I used activities such as music, puzzles, singing, and reading to support a therapeutic environment.
In Support Services, I created and escalated work orders, updated employee and contractor files, and used Microsoft software to create spreadsheets, documents, announcements, and signs. At CONCENTRIX SERVICES US INC, I supported members with transportation and other services, including transportation for medical appointments.
