Shannon-Lee Abdalla - Community Champion - ALX Virtual Assistance Program | Himalayas
Shannon-Lee AbdallaSA
Open to opportunities

Shannon-Lee Abdalla

@shannonleeabdalla

Dynamic individual passionate about learning and connecting with people.

Egypt
Message

What I'm looking for

I am looking for a role that fosters collaboration and offers growth opportunities.

I am a driven professional with a passion for learning and a natural talent for connecting with people. My adaptability allows me to seamlessly adjust to new software tools, technologies, and processes. I pride myself on my exceptional communication, teamwork, and problem-solving abilities, which significantly contribute to efficient project execution and successful team dynamics.

Currently, I am advancing my professional skills through the ALX Professional Foundation course, where I am honing my abilities in streamlining processes and enhancing productivity. My experience as a Sales Assistant at Shoprite has equipped me with the skills to deliver exceptional customer service and effectively resolve issues, contributing to a positive customer experience. Additionally, my role as a Community Champion in the ALX Virtual Assistance Program has allowed me to mentor over 1654 learners, improving their program completion rates through active involvement and support.

Experience

Work history, roles, and key accomplishments

SH

Sales Assistant

Shoprite

Jun 2011 - Jun 2011 (0 months)

Delivered exceptional customer service, assisting with customer inquiries. Contributed to a positive customer experience through attentive and responsive support. Provided sales assistance by effectively communicating with customers and efficiently resolving issues.

Education

Degrees, certifications, and relevant coursework

GE

Google for Education

Certificate of Completion, Applied Digital Skills

2023 - 2023

Completed the TNSES Applied Digital Skills program, gaining practical digital competencies.

NC

Northlink College

National Certificate N2, Electrical (Heavy Current)

2013 - 2017

Obtained a National Certificate N2 in Electrical (Heavy Current), focusing on electrical principles and applications.

Tech stack

Software and tools used professionally

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