Shannen Chikwana
@shannenchikwana
HR and legal administration professional skilled in HR coordination, e-filing systems, and detail-focused support.
ZimbabweWhat I'm looking for
I’m a dedicated, proactive professional who performs well under pressure and consistently delivers high-quality results. I bring patience, open-mindedness, and a creative approach to problem-solving, supported by a methodical, detail-oriented work style.
As an HR Assistant at the Judicial Services Commission (High Court Harare), I coordinated and assisted with HR-related projects, including employee onboarding and training programs. I also provided administrative support to HR executives, maintaining accurate hard- and soft-copy employee records to ensure compliance with legal requirements.
Previously, as an E-Filing Officer at the Judicial Services Commission (Commercial Court), I coordinated the e-filing process and ensured documents were properly uploaded and filed in the Integrated Electronic Case Management System (IECMS). I supported IECMS users with troubleshooting to help maintain smooth project execution.
Earlier, as a Clerk at NelchInvestments, I supported administrative projects by managing communication, answering phone calls, and scheduling meetings. I also helped organize and maintain an efficient filing system for quick access to important documents.
Experience
Work history, roles, and key accomplishments
HR Assistant
Judicial Services Commission
Jan 2024 - Jan 2025 (1 year)
Coordinated and assisted with HR-related projects, including employee onboarding and training programs, and provided administrative support to HR executives. Organized and maintained employee records and helped prepare reports and presentations for HR initiatives.
E-Filing Officer
Judicial Services Commission
Jan 2022 - Jan 2024 (2 years)
Coordinated the e-filing process and ensured documents were properly uploaded and filed in the Integrated Electronic Case Management System (IECMS). Provided technical support to users, troubleshooting issues to ensure smooth case execution.
Clerk
NelchInvestments
Jan 2017 - Jan 2018 (1 year)
Supported administrative projects by managing communications such as answering phone calls and scheduling meetings. Organized and maintained an efficient filing system to ensure quick access to company documents.
Education
Degrees, certifications, and relevant coursework
Coursera
Google Project Management Certificate, Project Management
Completed the Google Project Management program via Coursera, earning a certificate in July 2025.
University of Zimbabwe
BSc (Hons) Sociology, Sociology
2019 - 2022
Grade: 2:1
Earned a BSc (Hons) in Sociology (2:1) at the University of Zimbabwe from August 2019 to August 2022.
Dominican Convent High School
A-Level Certificate, General Education
Grade: 3 A-Levels
Completed A-Level studies, earning 3 A-Levels at Dominican Convent High School.
Dominican Convent High School
O-Level Certificate, General Education
2012 - 2015
Grade: 9 O-Levels
Completed O-Level studies, earning 9 O-Levels at Dominican Convent High School.
Department of Foreign Languages
French (Intermediate & Advanced Level), French
Completed Intermediate and Advanced Level French studies through the Department of Foreign Languages.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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