Shanisse Mengue

Improved product-category profitability by 70% through dynamic stock, pricing, and margin management based on performance and market trend analysis in Douala. Reduced operating costs 15% and increased team productivity 20% via workflow digitalization, while growing sales 65% and the customer base 35%, reducing stockouts 45%, and improving customer satisfaction 30%.

Led cash desk operations by allocating cashiers, managing breaks, and opening/closing checkout lanes based on customer flow while resolving incidents to prevent customer waiting. Ensured secure cash handling, correct deposits, procedure compliance, and accurate end-of-day cash reconciliation.

Defined and executed the commercial strategy by setting objectives and an action plan, and by managing sales teams through recruitment, training, motivation, and performance monitoring. Drove revenue achievement and client retention while coordinating between management, marketing, and the field team.

Managed store operations including inventory control and replenishment by ordering, receiving, and organizing products to prevent stockouts. Led team scheduling and coaching, ensured customer service and merchandising standards, and monitored sales performance to apply promotions and maintain profitability.

Activities and societies: VAPP (DUT), entrepreneuriat / repreneuriat.

Licence en management (management et gestion des entreprises) avec une admission VAPP à partir d'un DUT, incluant une orientation entrepreneuriat/repreneuriat.

Formation de 2 ans en gestion logistique et transport.