Shanay Dingwaney

Support US customers through qualification, onboarding, adoption, expansion, and retention for AI process-automation workflows. Serve as the connection between US customers and Berlin-based product and management teams, translating complex process requirements into clear business context.

Owned delivery of multiple concurrent client accounts across the UK and Ireland, coordinating sales, logistics, and operations. Maintained real-time reporting and forecasting in Salesforce to support visibility across client activity.

Managed 20–25 concurrent recruitment, onboarding, and sales projects across the portfolio. Standardized documentation, approvals, training, permits, invoices, and regulatory closeout workflows to reduce onboarding delays.

Led multi-region market expansion programs in Colorado and Arizona from planning through execution. Managed two regional teams of 10+ staff, establishing KPIs, delivery cadences, and accountability frameworks.

Supported tax compliance engagements under strict regulatory timelines and built Alteryx and Tableau dashboards to improve reporting accuracy and stakeholder visibility.

M.S. in Management and Business Strategy & Operations from the University of Colorado Denver.

B.S. in Business Administration with a focus in Finance from the University of Colorado Boulder.