I’m looking for a remote-first Senior UX Writer or Content Designer role where I can own product content, shape content systems and work closely with product and design. I’m especially interested in complex digital products where clarity, trust and thoughtful content decisions matter, with room to grow in a stable team.
Looking for a job
Shamik Chakraborty
@shamikux
UX Writer at Go Digit Life building content systems and writing across banking and insurance journeys.
IndiaWhat I'm looking for
At Go Digit Life Insurance, I own UX content across Go Digit Life and Go Digit General, covering customer, agent and internal journeys. I write for products including motor renewals, annuity, proposal forms and conversational UI.
I built the tone and voice framework, UX writing guidelines and copy repository from zero, adopted by 11 designers and the product team. I also benchmarked six major insurers and began defining a way to measure UX copy impact.
Previously, at LexiConn Content Services, I led a five-person UX writing team supporting HDFC Bank digital banking products. I wrote and reviewed onboarding, servicing and transactional content, co-built writing standards, and led Hindi/Hinglish localization initiatives.
Experience
Work history, roles, and key accomplishments
GI
Current
Associate Manager UX Writer
Go Digit Life Insurance
Apr 2025 - Present (1 year 7 months)
Owns UX content across Go Digit Life and Go Digit General products, covering customer, agent and internal journeys. Built tone and voice framework, UX writing guidelines, and copy repository from zero.
UX WritingContent DesignMicrocopyTone of VoiceConversational InterfacesUser JourneysHindi LocalizationContent AccessibilityContent StrategyContent GovernanceTerminologyCopy RepositoriesCompetitive BenchmarkingGenAI Content WorkflowsFigmaUAT & Quality AssuranceUX Copy Impact MeasurementUser Research ParticipantStakeholder ManagementCross Functional CollaborationBanking and Insurance Domain Expertise
LS
UX Writer - Team Lead
LexiConn Content Services
Jan 2022 - Apr 2025 (3 years 3 months)
Led a five-person UX writing team supporting HDFC Bank digital banking products. Wrote and reviewed content across onboarding, servicing, and transactional user flows.
LS
Content Team Lead
LexiConn Content Services
Sep 2020 - Jan 2022 (1 year 4 months)
Led content quality and delivery for HDFC Bank digital banking products. Co-built UX writing standards and consistency guidelines, and led Hindi/Hinglish localization initiatives.
LS
Content Associate
LexiConn Content Services
Jun 2019 - Sep 2020 (1 year 3 months)
Wrote and reviewed content for HDFC Bank digital banking products, supporting onboarding, servicing, and transactional user flows.
AI
Branch Relationship Officer
Aditya Birla Sun Life Insurance
Apr 2018 - Jun 2019 (1 year 2 months)
Generated nearly INR 75 lakh in life insurance premiums in one financial year through HDFC Bank branches. Trained staff across dozens of Kolkata branches on product offerings.
KI
Senior Advisor
Kotak Mahindra Life Insurance
May 2016 - Mar 2018 (1 year 10 months)
Direct life insurance sales, building firsthand understanding of how customers make high-stakes financial decisions.
Education
Degrees, certifications, and relevant coursework
VC
Vijaygarh Jyotish Ray College, University of Calcutta
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from Vijaygarh Jyotish Ray College, University of Calcutta, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Website
shamikux.comPortfolio
shamikux.comSalary expectations
80k-100k USD
Social media
Job categories
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